FREQUENTLY ASKED QUESTIONS
If none of the below answers your question please refer to the policy document or email us directly.
What is your turnaround time for book covers and logos?
Generally, I take two weeks minimum but I’ve done covers in 5 days several times. However, this depends on the package you pick and when I schedule you. The two weeks would include, one week for brainstorming and another week for the preliminary and the feedback stage. Sometimes, the feedback stage goes on for longer than a week depending on the client.
What is your turnaround time for swag designs, etc?
Depending on what type of swag you need and how many, it could take from three days to a week from when I get the complete information.
When should I book you?
To be absolutely safe, I would say 3 months before. You can book be 6 months in advance as well if you prefer it. I don’t ask for a deposit and you can cancel any time before the actual scheduled date.
Do you have a waitlist I can get on?
I have a cancellation list. You can give me a tentative date for when you would like to be scheduled and I can move you to an earlier slot.
How long do I wait on the cancellation list?
On an average recently, maybe 2 – 3 weeks before you’re moved up to an earlier date.
Do you do illustrated covers?
Yes, we do now with the help of our in-house illustrators from Qamberkids.com
Can I cancel an appointment with you?
Yes, you can. As long as we haven’t started working on the cover. But I would prefer it if you would let me know in advance so I can give away the dates.
If I already started work on the cover but want to cancel it, can I?
Yes, absolutely! But I would charge $30 – $60 for the work I’ve done so far. It would depend on how much we’ve done.
What can I do with the cover?
You can use it for any promotional purpose as long as no one takes the credit for the cover design and you don’t directly change the cover (like the colours, or change the font of the text, etc), you can use it however you want.